Bachelors from an accredited university. A qualification in journalism/communications/creative writing
is preferable
Excellent written communication skills
3+ years technical writing experience or other relevant experience, whether it’s as a software
developer, an advocate, technical support, or in any role that involves educating developers
Experience working as or with SRE and Development teams
Technically proficient enough to dig into our product and not only understand how it works, but how
to use it yourself
Key Responsibilities & Tasks:
Create, develop and manage content (web pages, blog posts, case studies, help docs,
whitepapers, ebooks, marketing collaterals, social media posts, etc).
Write insightful and compelling stories that attract and engage target audience
Work across departments to communicate content needs and ensure assets are being gathered in
a timely manner to meet deadlines
Check all content for consistency, accuracy, and overall quality assurance
Ensure content reflects the organization in terms of tone, style and grammar.
Create, prioritize, and manage digital assets for web content
Work with design team to create visual content (graphics or simple videos to be included with
social media posts).
Strong knowledge of today’s website standards.
Replicate established tones/slang, industry related jargon, as well as develop specific
communication tones for our audience.
The want to learn and implement new technologies
Search Engine Optimization (SEO) strategy and implementation
Research, identify and establish partnerships with authoritative websites for link-building
Update and maintain pCloudy’s presence on social networking sites
Stay up-to-date with the latest industry trends, content performance metrics and customer
challenges in order to build a more effective editorial calendar.
Desirable Skills:
Ability to learn new technologies quickly and break down how they work to both technical and nontechnical
people
Must possess excellent verbal and written communication skills
Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail
Personal Attributes needed:
Insatiably curious, you don’t learn about new concepts because it’s your job, but because you’re
generally passionate about learning new things
The push to keep experimenting, learning, improving and dreaming
A “work hard, play harder” attitude – we’re ambitious and driven, but we’re also always down for a
good time
Tight collaboration and high-impact delivery in a fast-paced environment
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