More than 70% of banking customers prefer to use digital banking channels instead of going to a bank for their banking needs. Also, these customers anticipate flawless, secure, and smooth banking on all various digital banking platforms. But for banks, it’s not just about providing a great experience; they also need to ensure their applications run 24x&, stay secure, and comply with the banking regulations.
During this webinar, we will discuss the major issues that banks are dealing with now and how AI and automation even solve them. Furthermore, we will explain to you how the AI-powered testing platform by Pcloudy can bring your digital banking experience to a different level using continuous monitoring, self-healing, and performance optimization.
Agenda
- Introduction to trends in Digital Banking and Quality Engineering.
- The Hidden Challenges in Digital Banking Testing.
- Ensuring a Seamless Digital Banking Experience.
a. How to test real customer journeys across mobile, web, and omnichannel platforms.
b. Making digital banking accessible to all users, including those with special needs.
- Accelerating Testing with AI-Driven Automation.
a. Scaling test automation with cloud-based device farms and smart test allocation.
b. Speeding up test script creation with AI-powered coding assistants.
c. Reducing test script maintenance with self-healing automation that adapts to changes. - Delivering a Flawless Banking Experience in Real-Time.
a. Optimizing the performance of digital banking apps under real-world conditions.
b. Proactively detecting and fixing performance bottlenecks before they impact users.
c. Using ready-to-use test packs to validate core banking features quickly and efficiently. - Live Demo: AI-Powered Testing in Action with Pcloudy.
- Q&A