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      Reset Password
      • 10 Mar 2023
      • 1 Minute to read
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      Contents

      Reset Password

      • Updated on 10 Mar 2023
      • 1 Minute to read
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      Article summary

      Overview

      Let us now have a look at what shall be done when a user forget the password after registering on the platform. If the user gets a message "wrong username or password", he/she can reset the password corresponding to the registered Email ID by clicking on Forgot Password link.

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      1. User will be redirected to reset the login password window. Simply enter the registered Email ID and Click on Submit.
      2. An email with a reset password link will be sent to the registered Email ID.
      3. Go to the mailbox & open the corresponding mail
      4. Click on the Reset Password Link.
      5. Enter the Email ID > Enter new password > Re-enter new password > Enter captcha > Click on Reset.
      6. The password is reset. Go to the login page of the pCloudy platform and login again with the newly updated password.
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